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About Us

Holen End User License Agreement (EULA)

Effective Date: July 1, 2024
Last Updated: February 10, 2025

This End User License Agreement ("Agreement") is a binding legal contract between you ("User," "you") and Holen("Company," "we," "us," or "our"), governing your use of the Holen mobile application ("App") and associated services. By downloading, installing, accessing, or using the App, you confirm that you have read, understood, and agree to comply with all terms and conditions set forth in this Agreement. If you do not agree, do not use the App.

1. License Grant and Restrictions

A. License Grant

Holen grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on compatible devices solely for personal, non-commercial use in accordance with this Agreement.

B. Restrictions

You may not:

  1. Copy, modify, distribute, or create derivative works based on the App.
  2. Reverse engineer, decompile, or attempt to extract the App’s source code.
  3. Rent, lease, sublicense, or transfer your license to any third party.
  4. Use the App for any illegal, harmful, or unauthorized purposes.
  5. Interfere with, disrupt, or compromise the security or functionality of the App.

2. Account Management and Security

  • Account Creation: You are required to create an account to access certain features. You must provide accurate, current, and complete information during registration.
  • Account Security: You are responsible for maintaining the confidentiality of your login credentials and for any activities conducted through your account. Holen is not liable for unauthorized access to your account.
  • Termination: Holen reserves the right to suspend or terminate your account if you violate this Agreement or engage in fraudulent or unauthorized activity.

3. Payments and Subscriptions

Certain features of Holen’s services may require payment. By using these features, you agree to the following terms:

  • Payment Processing: Payments are processed through third-party providers. Holen does not store full payment details.
  • Subscription Services: For recurring services, you authorize Holen to charge your selected payment method at regular intervals until canceled.
  • Refund Policy: Refunds will be granted in accordance with our official refund policy.

4. Privacy and Data Collection

Your use of the App is governed by Holen’s Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the App, you consent to the practices described in the Privacy Policy.

5. Intellectual Property Rights

The App and all associated intellectual property, including but not limited to software, trademarks, logos, and designs, are owned by Holen. This Agreement does not grant you any ownership rights.

6. Acceptable Use Policy

You agree to use the App only for its intended purpose and in compliance with applicable laws and regulations. You may not:

  • Engage in fraudulent, deceptive, or harmful activities.
  • Transmit viruses, malware, or any harmful code.
  • Attempt to gain unauthorized access to Holen’s systems or data.
  • Disrupt or interfere with the App’s operation or other users’ experience.

7. Disclaimer of Warranties

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.Holen disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the App will be error-free, secure, or continuously available.

8. Limitation of Liability

To the maximum extent permitted by law, Holen and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of data, profits, or business opportunities, arising out of or related to your use of the App. In no event shall Holen’s total liability exceed the amount you paid for the services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Holen, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your violation of this Agreement or misuse of the App.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

Arbitration Clause

  • Any disputes arising from this Agreement will be resolved through binding arbitration in Atlanta, Georgia.
  • Class Action Waiver: You waive your right to participate in any class action lawsuits or class-wide arbitration.

11. Changes to this Agreement

Holen reserves the right to modify or update this Agreement at any time. In the event of material changes, we will notify you via email or an in-app notification. Your continued use of the App after the update constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns regarding this Agreement, please contact us:

📧 Email: support@holen.com
📍 Address: 1201 W Peachtree St NW, Ste 2625, Atlanta, GA

By downloading, installing, or using the Holen App, you acknowledge that you have read, understood, and agreed to be bound by this End User License Agreement.


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